Articles:

Less is More

Our life is limited. We don't have a lot of present moments left in our life. Life will be a lot easier and happier when we learn to work smarter and live wiser.

We cannot have every thing in life; so stop worrying or working too hard on unfufilled things that you don't want. Instead, focus only on what you want. The problem is most people don't even know what they want. They live by the day busy doing doing and more doing; and ended up getting more and more frustrated, exhausted and still not getting anywhere.

The solution is simple: less is more. Really focus on what you want: focus on your vital fews; and let go of the unnecesary or unimportant stuff. Clarity is key to success. Be clear on what you want in your life. Dream big. Write them down, focus on them and take inspired actions.

Clarity is smart living. Less vagueness, more clarity. Less managing, more leading. Less hatre, more love. Less control, more empowerment. Less quantity, more quality. Less taking, more giving. Less complain, more gratitude. Less worries and doubts, more joy and peace.

Your business is not your life. Your business is a tool to support your quality of life. You have the choice to say no and let go of unfulfilled stuff that do not move you towards your goals.

Enjoy and have a great day everyday!

Articles:

The Golden Rule: 己所不欲，勿施于人

子贡问曰：“有一言而可以终身行之者乎？”子曰：“其恕乎！己所不欲，勿施于人。”

Confucius' student 子贡 asked the Master, almost 2500 years ago: "What is the one piece of advice one can use for the whole life?". Confucius 孔子said " 己所不欲，勿施于人": meaning "What you do not wish upon yourself, do not extend it to others."

Treat everyone as they like to be treated. Follow this Golden Rule in businesses and at home, would eliminate dishonesty in businesses, dissolve conflicts at homes and remove warfare on earth.

Recent Event:

Training program conducted in 广州佛山2011/8/16-18

贴心客户服务 Great Customer Service
课程内容
1。为什么客户服务是如此重要？
2。客户是什么？
3。何为服务
4。服务成功的基础
5。服务技巧
6。优质服务的5大关键
7。服务成功要素
8。令客户开心的6个原因
9。客户服务沟通
10。掌握沟通的3个基础及3大模式
11。接待不同性格的顾客
12。十四种不同性格的顾客的接待方法
13。处理顾客投诉

员工忠诚敬业度 Employee Loyalty & Engagement
课程内容
1。忠诚的定义
2。忠诚的重要性
3。忠诚的涵义
4。员工忠诚度对企业的影响
5。忠诚与能力
6。三种员工工作态度
7。行为代表员工忠诚敬业度
8。员工如何做到忠诚
9，员工忠诚敬业度
10。员工敬业度的3个关键因素
11。忠诚于碧玉丰公司愿景，使命，文化
12。忠诚人满怀感恩之心
执行力 Execution – how to get things done.
课程内容
1。执行力为什么如此重要
2。什么是执行力
3。执行力不强的四大原因
4。执行力不强的三大表现
5。工作事务轻重缓急把握
- 提升执行力的方法
- 如何管好自己的工作
- 如何计划成功
- 工作计划把握
6。任务执行有效控制的技巧